Exalogic and Fast Track bring agentic CRM to Italy

(PRESS RELEASE) -- Exalogic, one of the leading platform providers in Italy's gaming market, has deepened its collaboration with Fast Track to bring agentic CRM workflows to its network of licensed brands. The technical integration and compliance alignment are complete, with multiple Italian operators already live.

More than 20 of Italy's licensed brands run on Exalogic's technology. The collaboration gives those operators a clear path to deploying agentic workflows with Fast Track, safe and scalable within the regulatory and operational requirements of the Italian market.

With AI agents working alongside operator teams, policies are applied consistently, decisions are documented and anomalies surface earlier. This supports sustainable growth for operators while delivering greater transparency and protection for regulators and players. Through Fast Track AI, teams can interact with the platform conversationally and delegate end-to-end CRM tasks to AI agents.

"Italy is one of the most sophisticated regulated markets in iGaming. Working with Fast Track lets our teams run agentic workflows without compromising on compliance or the specifics of the local market. This is how we scale sustainably in the years ahead," comments Domenico Maggi CEO of Exalogic.

Fast Track supports operators and platform providers across Italy with local-language expertise and a strong understanding of the market's regulatory and operational requirements.

“We are pleased to be working in close collaboration with Exalogic to bring agentic workflows to the Italian market. Their team has been great to work with, and the roll out has been very successful on the operators already live” says Simon Lidzén, Co-Founder and CEO of Fast Track.