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@dougv Thank you for sharing the ticket number. We've forwarded this to our customer service team, and they will contact you as soon as possible.😊

@25skew Hi! We believe this may have already been escalated. If not, please send us a DM with your username or registered email address, along with a brief description of the issue, and we'll ask our Customer Service team to look into it for you.

@Gbar47 @elm701 Hi. We already answered your DM. Right? 😊

@adz_wonder_adz Hi! Sorry to hear you're unable to access our website. This can sometimes happen due to security settings flagging unusual activity such as a VPN, proxy, or multiple login attempts from different locations. Could you please DM us your registered email or username and let us know:

@a_ask84 @RomilKhoja We are truly sorry to hear this. Please open a ticket here with your trade details and the timeline of what happened: etoro.com/customer-servi…and share the ticket number with us so we can escalate your case to the relevant team as a priority. We want to make sure it receives the

@dougv Hi, we're really sorry for the experience 🙏 We can see your message was sent during yesterday's platform issue, which may have affected ECHO updates on the app as well as our support response times. We want to make sure your ticket is properly reviewed and not closed

@a_ask84 @adz_wonder_adz @ChrisRabbit12 Hi. If you have any affected positions, please open a ticket for our customer service team, and they will investigate them. 😊🙏

@Buntina81 Hi. Sorry for the inconvenience. We'll pass this feedback to our technical team. If the issue keeps happening, please DM us your registered email or username and we'll look into it further! 😊

@Gbar47 @elm701 Hi! There are a few reasons this could happen, such as a pending verification or a restriction on the account. Could you please DM us your registered email or username so we can look into this for you right away? 😊

@scousegough Hi! We're sorry to hear your frustration. Could you please DM us your registered email or username along with your ticket number if you have one? We'll escalate this to our customer service team as a priority and get an update for you as soon as possible. 😊

@elm701 Hi. 😊 Glad to hear all is sorted now. We'll pass your feedback to the relevant team. Thank you very much for your suggestion and support. 🙏

@andrewdey1973 Hi! We want to make sure we give your case the full attention it deserves 😊 To avoid any confusion and ensure nothing gets missed, could you please continue the conversation in one thread only? This way we can keep track of all the details and get this resolved for you as

@andrewdey1973 Hi again! 😊 Please send us a DM with your registered email address or username, and we'll personally escalate your case to the relevant team right away. When you message us, please also include a brief description of the issue and the position ID in question so we can assist

@andrewdey1973 Hi, we're truly sorry to hear this and understand your frustration. To raise a formal complaint, please use our official complaints process here: etoro.com/customer-servi…Please include: - The position details and date of closure - A description of what happened Once you have a

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